General Terms and Conditions (GTC)
1. Independence as a distributor
Diehl Trading, operator of diehloptics.ch, is an independent reseller (distributor) of Vector Optics brand products in Switzerland.
All products offered are sold in our own name and on our own account.
2. Offer
The actual products delivered may, in individual cases, differ slightly from the images and descriptions shown in the online shop. Pricing, text, and image errors are expressly reserved. All prices are in Swiss francs (CHF), including 8.1% VAT, but excluding shipping costs, unless otherwise stated.
3. Conclusion of contract
Upon submitting an order and its acceptance by Diehl Trading, a binding purchase contract for the ordered goods is concluded. Acceptance is confirmed by an order confirmation sent by email or post.
By placing an order, the customer accepts these General Terms and Conditions.
4. Delivery conditions
The delivery times for individual products are stated directly on the respective product.
Orders containing items with different delivery times will generally be shipped as a single shipment.
All delivery times are non-binding. Any liability for damages due to delayed delivery or unavailability on the part of the manufacturer or supplier is expressly excluded.
If an item is no longer available, Diehl Trading may withdraw from the contract. Any prepaid amounts will be credited. Shipping and COD fees are non-refundable.
No liability is assumed for damage to persons or property caused by the use of the delivered items.
5. Retention of title & dunning
The delivered goods remain the property of Diehl Trading until full payment has been made.
The invoice amount is due upon completion of the order.
If payment is not made within 14 days, the customer will be in default. For government agencies and business customers, the payment period for purchases on account is 10 days.
Outstanding claims can be asserted through legal action. Default interest of 5% per year applies.
Orders sent cash on delivery and not picked up by the customer are considered rejected. A flat-rate handling fee of CHF 40 will be charged in addition to the shipping costs.
6. Purchase on account
In collaboration with Klarna Bank AB (publ), we offer purchase on account. Payment is made directly to Klarna within 30 days. Klarna conducts a credit check as part of the ordering process. If the credit check is negative, purchase on account cannot be offered. The claim is assigned to Klarna; a debt-discharging payment is only possible to Klarna.
Further information and Klarna’s full terms and conditions can be found at:
https://www.klarna.com/de/agb/
7. Warranty
Diehl Trading grants the customer the statutory warranty of two years from delivery of the goods. This warranty covers defects that already existed at the time of delivery.
In addition, the Vector Optics brand offers an official 5-year manufacturer's warranty on many products, some even offering a lifetime warranty. Diehl Trading is not a party to this manufacturer's warranty and handles or reviews corresponding claims on a voluntary goodwill basis. In case of doubt regarding the manufacturer's warranty, the customer should contact Vector Optics directly or the contact points listed on their website. An overview of warranty services can be found here.
8. Withdrawal / Return
Withdrawal from the purchase contract and return or refund of the ordered goods are generally excluded. By placing an order, the customer enters into a legally binding purchase contract that obligates them to accept and pay for the ordered products.
Diehl Trading reserves the right, in exceptional cases and at its sole discretion, to accept returns of products on a voluntary, goodwill basis. Such withdrawal requires the prior, express consent of Diehl Trading in all cases. Returns without prior contact and approval will not be accepted.
9. International deliveries
For deliveries abroad, the respective recipient country may charge additional fees (customs, import duties, etc.). These fees are to be borne by the recipient.
Diehl Trading has no influence on the amount of these fees and assumes no liability for delays or costs associated with customs clearance.
10. Data protection
The personal data transmitted by the customer will be treated confidentially and will not be passed on to third parties unless this is necessary for the execution of the contract.
Diehl Trading reserves the right to use customer data internally for its own marketing purposes (e.g., email newsletters).
A detailed privacy policy is available on the website.
11. Copyright
All content on this website – especially texts, images, logos and graphics – is subject to copyright.
Any use or reproduction – even in part – requires the written consent of Diehl Trading.
Violations will be prosecuted under civil and criminal law.
Individual content (e.g. product images, technical data or brand names) may be subject to the copyright of third parties.
12. Place of jurisdiction
The exclusive place of jurisdiction for all disputes arising from this contractual relationship is the registered office of Diehl Trading in St. Gallen (SG).
Swiss law applies exclusively.
13. Final provisions
Diehl Trading reserves the right to change these General Terms and Conditions at any time.